GARDEN BRIDGES WARRANTY GARDEN BRIDGES WARRANTY
CUSTOM WOOD WORK WARRANTY

Refund and Exchange Policy


Refund Policy

Our 10 day money back guarantee: Return your item within 10 days for a full refund minus shipping. Upon written approval, In some cases we can extend our money back guarantee to 30 days. If you need to return your item, please request a return authorization within the warranty policy time period, before you return your item. Any damaged in transit items must be returned and received by us within 10 days of your receiving them to be eligible for a refund under our warranty and shipping policies.

To request a return authorization call customer service at 1-800-394-1939, or send an email.
NOTE: Refunds sent with no return authorization number, or mailed to the call center, will be returned to sender.

Warranty Policy


Shipping Costs

Customer assumes all costs in shipping to us, and we assume the cost in shipping back to the customer. All replacement/repaired products are shipped Fedex Ground unless a rush is requested. The cost of such a shipping upgrade is to be paid by the customer prior to shipment.

Warranty Procedure

Before shipping contact our tech support team first by email or phone at 1-800-394-1939, to determine whether the item is indeed defective and make an online return merchandise authorization (RMA) request. No phone call is necessary!


30-Day Warranty

All products (unless specifically stated otherwise), carry an implied, industry-standard 30-Day warranty against defects due to manufacturing or failure. Please inspect your merchandise after you receive it, Any damage in transit merchandise must be noted by driver and we must be contacted before accepting delivery. Warranty does not include any use of the product that does not fall into the designed use of the product as intended by the manufacturer. Any defective part will be replaced during the 30 day warranty.


Copyright Notice



The contents of all material available on this Internet site are copyrighted by www.redwoodgardenbridges.net and Custom Built Garden Bridges for Landscaped Yards and Gardens unless otherwise indicated. All rights reserved by Custom Built Garden Bridges for Landscaped Yards and Gardens and all content on this website may not be reproduced, downloaded, disseminated, published, or transferred in any form or by any means, except with the prior written permission of www.redwoodgardenbridges.net Custom Built Garden Bridges for Landscaped Yards and Gardens, or as indicated below. Visitors to www.redwoodgardenbridges.net may download pages or other content for their own personal use only, with permission and if only consistent with the mission and purpose of www.redwoodgardenbridges.net Custom Built Garden Bridges for Landscaped Yards and Gardens However, no part of such content may be otherwise or subsequently reproduced, downloaded, disseminated, published, or transferred, in any form or by any means, except with the prior written permission of www.redwoodgardenbridges.net Custom Built Garden Bridges for Landscaped Yards and Gardens. Copyright infringement is a violation of federal law subject to criminal and civil penalties.


JURISDICTIONAL ISSUES

Unless otherwise expressly set forth herein, Custom Built Garden Bridges for Landscaped Yards and Gardens is a family oriented business located in the USA and all content is deemed appropriate for all ages but make no representation that materials on this website are available for use in all locations. Those who choose to access this website do so are responsible for compliance with local laws.


TRADEMARKS AND COPYRIGHTS

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